Terms and Conditions

General Rules for use of Jump High Inflatables units:

Only compatible age groups and sizes shall play in the unit at the same time.
Do not exceed the weight limit on the unit. This can put stress on the seams.
Children should not lay down in the bouncer while others are bouncing to prevent injury.
Slides are meant for only one slider at a time.
All riders must remove their shoes before playing on the unit.
No glasses, jewelry, or sharp objects should be on or near the unit.
Please ensure that children are not attempting somersaults or flips to avoid neck or back injury.
Do not run and/or bounce against the walls. Do not run or jump through the entrance of the bounce house. Do not climb or hang from the interior or exterior of the bounce house.
No water play is allowed unless renting a water slide specifically for wet use.
Absolutely NO food, drinks, candy, gum, silly string, confetti, confetti eggs, party poppers, face paints, fireworks, or color streamers are to be on or around the inflatable. These can cause damage and could result in a $100.00 cleaning fee up to paying for a replacement of the unit.
Do Not Move the unit from the place where it is installed. It is important that the person on site knows where the inflatable needs to be installed. Our units can only be set up and moved by our trained employees. Our insurance will be voided if moved by Lessee.
No pets inside the unit.
If winds exceed 15 mph remove all bouncers and deflate the bounce house. Once the wind dies down you can turn the blower back on and continue to use the inflatable.
Do not use the inflatable during the rain. The jumping surface can become very slippery when wet.
If it rains during your party there is NO REFUND.
When using a generator, if the unit begins to deflate, remove all occupants quickly, and check the gas gauge to ensure there is an adequate amount of gas to run properly. Please note that we provide a full tank of gas at drop-off. Lessee will be responsible for gas once it runs out.
Should a unit begin to deflate, immediately remove all occupants quickly. Then check the following: 1) The connection at the outlet near the motor and the extension cord (10 or 12 gauge) plugged directly into the outlet is still plugged in. 2) If the motor is continuing to run, check the air intake on the side of the motor for blockage and check both tubes at the back of the unit for snugness, re-tie if necessary. 3) Check the breaker. 4) If you cannot correct the problem please call us at 941-882-2445.
We cannot set up our equipment if there is another company set up at the same location. Our insurance company refuses to cover these types of events.
Children's safety depends on you. Your personal supervision is absolutely required. The operator must be at least 18 years of age and be present at ALL times. As the Lessee of Jump High Inflatables' unit, the safety of ALL riders is your responsibility.
If at any time during your rental adult supervision can not be provided please turn the inflatable off until such time that adult supervision can be provided as required.
If these general rules are not followed it could result in additional fees.

Safety Operation Acknowledgement:

Lessee acknowledges that he/she has been instructed about and fully understands the safe operation of the Jump High Inflatable's units and Lessee agrees to observe All safety precautions.

Release of Liability:

The lessee shall be in charge of the Jump High Inflatables unit's operation and is fully responsible for operation after receiving the unit. Lessor is not responsible for injuries occurring to Lessees or to the persons using the leased property. In the event that the release and hold harmless as contained herein is held unenforceable for any reason, the Lessee hereby agrees to limit any damages claimed by the lessee to the total paid to Jump High Inflatables for the rental.
The Lessee understands and acknowledges that the activity to be engaged in through my rental of inflatable amusement equipment such as bounce houses, inflatable slides, bounce house combos, and/or other party rental equipment, brings both known and unanticipated risks to its guest and invitees and itself. Those risks include but are not limited to falling, slipping, crashing, and colliding which could result in injury, illness, disease, emotional distress, death, and/or property damage to myself or my guest and invitees. I for myself and for all my participants, guest, and invites, including minors, willingly assume the risks associated with all participants and accept that there are other risks that may arise due to other participants which I also willingly assume.
The lessee acknowledges and represents that it has adequate homeowners insurance, tenant insurance, or other liability insurance to cover any bodily injury or property damage that may occur to itself, its guest, or its invitees from the use of the equipment being rented, or leased Lessee agrees to bear the cost of defense and liability of any such injury or damage itself. The lessee also waives the right of its insurance company to bring any type of action or proceeding on behalf of the Lessee against Jump High Inflatables whether by assignment of claim, subrogation, or otherwise.
Delivery shall be to the address specified by the Lessee. Lessee agrees to allow Jump High Inflatables to enter premises of lessee at any time to repossess said equipment.
Lessee agrees to reimburse Jump High Inflatables for all attorney fees, an amount not less than 50% of all sums due, court cost, and expenses incurred by Jump High Inflatables to enforce collection or to preserve or enforce rights under this contract.
Lessee agrees not to loan, sublet, or otherwise depose of equipment or use it at any other location.
Lessee agrees to pay in full the replacement cost, including labor, for all damages to the rental equipment.
If the inflatable is lost, stolen, or damaged beyond repair, the lessee agrees to pay up to $4000.00.
There are No warranties of merchantability or fitness either expressed or implied.
Jump High Inflatables reserves the right to cancel a rental due to unsafe weather conditions.
Overnight Rentals: Lessee understands and acknowledges that the inflatable must be in a secure, fenced backyard with NO pets. The blower is to be removed and locked in a secure location overnight while not in use.
The lessee must mark any underground lines (water, gas, sprinklers, etc). Jump High Inflatables is NOT responsible for hitting a line when staking down the inflatable.
Corona Virus: If you or someone in your household is having a fever or other symptoms of the virus or has tested positive for the virus in the past 14 days prior to your delivery date, please reschedule your reservation. Jump High Inflatables will not be held liable for anyone getting the virus after renting our equipment. We do sanitize after each use with a CDC-approved cleaner.

The person(s) or organization renting this equipment from Jump High Inflatables will be held responsible and liable for any and all damages or injury occurring for any reason whatsoever. I have read the above agreement and fully understand and accept the terms and conditions as above. I am aware that while in my possession I am fully responsible for the Jump High Inflatable's unit or equipment and will pay for any loss or damages that may occur.

Cancellation/Inclement Weather Policy

Please review our entire policy related to cancellations and inclement weather.

Inclement Weather:
Jump High Inflatables cannot guarantee weather conditions. We reserve the right to cancel or reschedule your rental prior to delivery if severe weather conditions are imminent, or if we have reason to believe that the inflatable equipment and/or riders may be in danger. However, unless the weather is so bad as to risk our equipment or the safety of the users, we will leave the decision up to you since your area might not be as affected by weather conditions as another.

Some examples of severe weather include high winds (25 miles per hour), excessive rain, severe cold weather or snow, and lightning.

In the event of severe weather during the rental of an inflatable (bounce house, combo, slide, etc), the customer is to immediately instruct all riders to exit the unit, unplug the inflatable and allow it to deflate. Use of the inflatable should not resume until the severe weather has ended.

In the event of severe weather during the rental of a tent/canopy, the customer is to immediately have all guests vacate the tent and move away to a safe location. Contact our office as soon as possible and inform us of the situation, so that we can determine if the tent/canopy needs to be taken down.

Weather-Related Cancellations:
All cancellations due to weather will adhere to the following policy.

For weather-only related cancellations received between the day of the event and 7 days prior to the event date, the payment amount is not refunded. We will issue a raincheck for the amount that will be good for 1 year from the date issued. Any cancelations made beyond the 7 days will be refunded reflecting processing fees taken by wix. *Raincheck terms and conditions apply.

Same-day cancellations due to weather will only follow the policy above if the cancellation is received BEFORE the order has left the warehouse.

However, there will be NO refunds of any kind once the order has left our warehouse for delivery and/or has been set up; we have to pay our employees for their hard work and time and therefore will retain the full payment regardless of use.

For cancellations received the day prior to the event, the payment amount will not be refunded. Although, we will issue a raincheck for the amount that will be good for 1 year from the date issued. *Raincheck terms and conditions apply.

There are no refunds for cancellations of orders on the day of the event.

There will be NO refunds of any kind for cancellations once the order has left our warehouse for delivery and/or has been set up; we have to pay our employees for their hard work and time and therefore will retain the full payment regardless of use.

Raincheck Terms and Conditions:
Rainchecks must be used for an event scheduled within one year of the issued date, regardless of the date on which the order is placed. Rainchecks cannot be used for an event scheduled after the expiration date. Rainchecks must be used in full at the time of checkout. If your order is less than the raincheck amount, the remainder will not be refunded and cannot be used on any future orders. Once a raincheck has been redeemed on an order, that raincheck cannot be refunded nor reissued in the case of another cancellation.

We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us.

Your Safety and Security are Important To Us

What will you do with my personal information?

We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The, owner of Jump High Inflatables is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.

We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members . You can rest assured that your information is safe with us. We look forward to serving you.

Official Privacy Policy Statement:

This is the web site of Jump High Inflatables

We can be reached via e-mail at jumphighinflatables.com
or you can reach us by telephone at Book online here or call us at: (682) 429 - 6534

For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page. With respect to cookies: We use cookies to store visitors' preferences, and record session information, such as items that our customers add to their shopping cart.

If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.

Is it really safe for me to use my credit card?

Yes it is. Shopping at jumphighinflatabes.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at jumphighinflatables.com

What makes it so safe?

Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.
All the big guys are using the same software: Companies like Amazon.com, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card’s safety.

Still rather not use your card on the internet?

That’s fine. You are welcome to contact us and ask to submit payment in person, over the phone, or via email invoice.

Credit Card Guarantee

Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank should decide to exercise their right to hold you liable for that $50.00, Jump High will reimburse you for that amount, up to the full $50.00. JumpHighInflatables.com will only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with JumpHighInflatables.com while using our SSL secure server.

In the event that you suffer a loss due to unauthorized use of the credit card, according to law, you must notify your credit card company immediately based on the reporting rules and procedures which they have provided you.

Jump High Inflatables provides live support during Business Hours to answer all your questions about party rentals, bounce houses, spacewalks, moonwalks and slides. To speak to someone about inflatable party rentals, please call Book online here or call us at: (682) 429 - 6534. We have event experts ready to answer your immediate questions about using our party rental equipment.

You may also email us by clicking here to go to our “contact us” page.
Thank you for visiting Jump High Inflatables – your source party supplies, rentals, and bounce houses and water slides.

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